Dr. Efficient

"I just don't have time to round on all these patients. So I hired a NP. But, I still have to spend time reviewing & signing off on her notes."

About Dr. Efficient

Every morning at 7am sharp, I arrive at my office after a long drive from my home in the country. I’ve worked hard to build up my practice into a thriving small business. I’m a Medical Director and a part owner of my dialysis clinic (Joint Venture Partner), and I still try to see as many patients as I can across 5 dialysis clinics. I love my new BMW, but it frustrates me to have to spend so much time driving from one venue to another, especially in rush hour! I really resent corporate and government intrusion into my practice, on top of all the extra administrative scrutiny I have to endure. I work a lot of hours and can’t wait for my next vacation.

“Just gotta keep emotion out of it.”

Patient Relationship

  • Superficial level relationships with patients
  • Routinely performs the minimum
  • Rounds alone

Frustrations

  • Inefficient workflows & unorganized data
  • Administrative duties feel bureaucratic
  • Governmental interference and impact on reimbursement
  • Daily work spread across multiple EHRs

Staff Relationship

  • Distant, doesn’t trust clinic staff
  • Reliance on office staff to run their practice
  • Dominant, opinionated, inflexible

How we can help

  • Design for efficiency
  • Ease administrative burden
  • Align workflows with governmental requirements
  • Better interoperability between applications
  • Provide focus to make the most meaningful use of time

A TYPICAL WORK DAY

Additional Personas