Hello from UX!

Having a deep understanding and empathy of our users is our speciality and drives us on a daily basis.

Gaining user knowledge is crucial so we may collaboratively solve the needs of our users with intention.

Welcome

This is just the beginning of this site as your resource to gain user insights and explore more about UX and how we can work together.

We are eager to continuously add valuable content.

Upcoming in the future

  • PEX research ops
  • Additional workflows & user data
  • Project case studies
  • Expand to include all UX user and team content across the Village

“Working with the UX team adds a layer of thoughtful process engineering to any project. Understanding the end user and being deliberate in the design process is critical, but often overlooked. The Physician Experience UX team adds value and insight to any project.”

User Knowledge

A repository of user knowledge based upon research drives the decisions we make. By expanding our user insights and understanding their personas and workflows, we are equipped to solve for enhanced product and process needs. 

Together we can solve the right things and in return improve our users experience, making their jobs easier and improve the patient care they provide. 

Nephrology Personas

These user briefs represent our physicians and incorporate their needs, goals, and observed behaviors.

User Workflows

The visualizations of critical workflows show the process a typical user goes through in order to accomplish a goal.

UX Process

Learn what UX is and how our team works in collaboration with you to bring value and create ideal user experiences.

Working Together

Our team has the skills to support a variety of needs, collaboration to reach an improved solution, and continually grow our team through development.

Getting Work Done

We use user-centered design standards to define and evaluate solutions, utilize a design system and components, and balance across multiple needs beyond just the users.

Creating Impact

This is the definition and evaluation of UX metrics, the sharing of user knowledge with the Village, and the use of design thinking to transform products, services, process, and strategy.

Engage

Connect with the PEX UX team to learn who we are and how we can collaborate together applying user centered design methodologies to help with your projects.